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Privacy Policy

(Updated on 01.01 2021)


Xiatao respects intellectual property rights of others and we expect our users to honor the same. xiatao.com takes a serious stance in dealing with intellectual property infringement claims on our websites at www.xiatao.com .We also rely on the cooperation of intellectual property rights owners.

Intellectual Property Right (“IPR”) Protection

Listings of counterfeits, replicas, or other unauthorized items are prohibited on the Site strictly.
Listings of offers to sell or purchase counterfeits, replicas, or other unauthorized items shall be subject to removal by xiatao.com.

Repeat violations of our IPR policy may result in a range of actions, including without limitation to:

Removal of listings
– Posting restrictions
– Account suspension
– Termination of membership service agreement

Xiatao has the full discretion to take any enforcement action anytime for certain extreme / conspicuous situations, such as but not limited to where litigation has already been initiated by intellectual property rights holder.

Infringement Claims

As a neutral e-commerce platform xiatao.com does not adjudge conflicting intellectual property infringement claims. Any action taken by xiatao.com shall not be construed as any endorsement of any intellectual property infringement claim. All conflicting intellectual property infringement claims shall be resolved by the relevant conflicting parties separately from xiatao.com and the Site.

Information that XIATAO May Collect Online

The circumstances of collection and the type of service you request from us determine the range of personal information we collect from you. For placing an order, Xiatao requires your personal contact information including name, email address, delivery address, telephone numbers; and personal billing information such as credit card or debit card details and billing address.

How is information collected

Your personal information could be collected while you visit our website, when you deal with us over the telephone, send us correspondence (could be by letter, fax or email), or when you have contact with us in person. No personal information will be collected by us without your consent. We consider that your consent is granted when you complete the fields necessary to facilitate a transaction through this website.

Purpose of Collecting Information

We collect aggregated information about you to facilitate your access to our website and deliver products you have ordered from us. Additionally, we will use the information to conduct marketing report and activities, collect your opinion on our products, services, marketing and website, and send you a newsletter regularly.

We endeavour to ensure, where possible, the security and integrity of your personal information. We assure you that none of your personal information will be disclosed unless it is required or authorised by law. We will take all reasonable precautions to protect your personal information from any alteration or illegal use.
Keeping Your Personal Information Up To Date
You are entitled to gain access to personal information that Xiatao holds about you. If the information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to either correct the information, or if necessary, discuss alternative actions with you.

Changes to the Privacy Policy

This Privacy Statement may change from time to time. You will be notified on the website for any changes to our Privacy Statement. You are therefore encouraged to review it frequently.